Digital transformation evolves technology and business models to amplify the customer experience at every touchpoint. More than an investment in technology, this transformation relies on refocusing—organizationally and financially—around the customer experience. For Subway IT, this meant reorienting around a standardized IT financial view that instills executive confidence in digital business initiatives.

Download the case study to understand how Subway is using Apptio’s SaaS-based applications to help measure and justify the value of digital investments.